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Riipen



Riipen is an experiential learning platform connecting students, educators, and employers to provide a real-world experience.

Role
UX Designer
Team
3 UX Designers, Engineer, Product Manager
Platform
Web
Duration
6 Weeks





Background


I led the redesign of the project page to encourage student engagement
and streamline interactions with project team members.


Initial Problem Discovery


“Despite its potential, students and educators often hesitate to use Riipen.

We are uncertain why this occurs and want to encourage students to utilize
the platform to boost productivity.”







Heuristic Analysis

Usability Test & Affinity Map


Key Themes


Persona




Approach


How might we bring value to new learners and help them navigate the platform more intuitively to complete milestones?


Initial Sketches


Project Overview Page


Key Updates
  • Improved Terminology
  • Clear Project Actions
  • Simplified Navigation
  • Enhanced Accessibility




Feedback


5/5 Task Success Rate
+32% Ease of Use



Updated Designs



Key Takeaways


The Riipen team was initially unaware of key usability issues.
Our findings—such as unintuitive copy and redundant content—surprised them, sparking further investigation into next steps.


Next Steps...


Continuously monitor how users track progress and engage with milestones.